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Terms of service

The terms that govern use of our site and services.

Last updated: 25 June 2026

These terms govern your use of the Shypwell website and the freight forwarding and related services we arrange. By using this site or requesting a quote, you agree to these terms.

Our role

Shypwell acts as a freight forwarding intermediary, arranging transportation and related services with carriers and operational partners on your behalf. We are not the carrier of your goods unless expressly stated in writing.

Quotes & estimates

Quotes and transit times provided through this site or by our team are estimates based on the information you supply. They are not binding and remain subject to carrier confirmation, space availability, accurate cargo details, applicable surcharges, duties, and taxes. Final pricing is confirmed in writing before booking.

Your responsibilities

  • Provide accurate and complete shipment information.
  • Ensure goods are lawful to ship and properly described, packed, and documented.
  • Comply with all applicable export, import, and customs regulations.

Service terms

Services are provided subject to the standard trading conditions and the terms of the underlying carriers and partners, which apply to each shipment. Liability for loss or damage is limited as set out in those conditions and applicable law.

Website use & intellectual property

The Shypwell name, logo, content, and design are our property and may not be used without permission. You agree not to misuse the site.

Disclaimers & limitation of liability

The site is provided “as is.” To the fullest extent permitted by law, Shypwell is not liable for indirect or consequential damages arising from use of the site. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of Texas, USA.

Contact

Shypwell, Houston, TX · info@shypwell.com